Reducing production risk through controlled engineering and manufacturing
Industrial process equipment is expected to operate under load, at scale, and over long service lives with minimal unplanned downtime. Quality at French is structured to reduce risk across the lifecycle through controlled engineering, disciplined manufacturing processes, and verified execution.
Our quality system is integrated into design, manufacturing, assembly, and long-term service to drive consistent equipment performance in real production environments, not just at installation.
French is ISO 9001:2015 certified and manufactures equipment in the United States at our Piqua, Ohio, facility.
Certified quality management system
Manufacturing repeatable, production-relevant equipment requires consistent process control and formal change management. French maintains a company-wide quality management system certified to ISO 9001:2015, providing a structured framework for controlling risk, managing complexity, and driving continuous improvement.
- Certification is maintained through regular third-party audits
- Registrar: Det Norske Veritas (DNV)
- Certification scope: design, manufacturing, assembly, and service support of process equipment
This system supports controlled execution across engineering, manufacturing, and service while aligning with customer quality requirements in regulated and high-reliability environments.
Quality built into engineering and design
Equipment performance is largely determined before manufacturing begins. French applies structured engineering controls to ensure designs translate into stable, repeatable production behavior.
Design quality practices include:
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- Documented design reviews at defined development stages
- Controlled drawings and specifications to maintain configuration integrity
- Formal engineering change management to evaluate technical and customer impact before release
- Design consideration for deflection, thermal behavior, and long-term dimensional stability
- Evaluation of serviceability and maintainability over the full equipment lifecycle
Design intent emphasizes conservative stress limits, predictable mechanical behavior, and long-term performance rather than minimum compliance.
Manufacturing process control and verification
Production equipment must be built as engineered. French’s vertically integrated manufacturing model allows direct control over machining, fabrication, assembly, and inspection activities.
Manufacturing quality controls include:
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- Incoming material verification to confirm conformance to specification
- In-process inspections at defined control points
- Final inspection and functional verification prior to shipment
- Documented nonconformance, corrective, and preventive action processes
These controls support consistent execution, repeatability, and traceability across both custom and standard equipment builds.
Lifecycle reliability as a quality requirement
French equipment is designed for extended service life under demanding operating conditions. Many machines remain in operation for multiple decades, making lifecycle reliability a core quality objective.
Our quality approach supports:
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- Structurally robust designs for long-term duty cycles
- Stable thermal and mechanical performance under sustained load
- Maintainable systems that support planned service rather than reactive repair
- Ongoing access to engineering and replacement components
Lifecycle performance is treated as an engineered outcome supported by design intent, process control, and service capability.
Supporting customer audits and supplier qualification
French supports customers operating under formal quality systems and regulated manufacturing frameworks.
We provide:
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- Documentation aligned with ISO 9001 requirements
- Cooperation with customer audits, assessments, and supplier qualification activities, as applicable
- Clear communication and documented response when corrective actions are required
- Access to engineering and service teams to support technical issue resolution
Our quality system is structured to align with customer quality requirements and production needs while maintaining controlled internal processes.
Responsible manufacturing practices
Quality at French extends beyond equipment performance. Responsible manufacturing practices support safety, efficiency, and appropriate use of materials and energy across the equipment lifecycle.
Process evaluation and engineering decisions consider long-term operational efficiency, service impact, and resource utilization as part of overall system quality.
Quality is the foundation for long-term partnerships
French approaches quality as the foundation for long-term customer relationships. Through controlled engineering, disciplined manufacturing, and continuous improvement, we deliver equipment that supports stable production and predictable operation over extended service lives.
Our quality system is designed to support compliance, confidence, and long-term performance.
When quality requirements need alignment
When customer quality requirements, audit criteria, or supplier qualification processes apply, early engagement supports alignment between design intent, documentation, and execution with production-relevant requirements.
Service & Support
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